Bharavi Pharmaceuticals Limited (“Company”, “we”, “our”, or “us”) operates this website for informational and commercial purposes related to Ayurvedic products. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website or make a purchase.

By using this website, you consent to the collection and use of information in accordance with this policy.

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1. Information We Collect​

a. Personal Information

While using our website, you may be required to provide personally identifiable information including but not limited to:

• Full name

• Contact number

• Email address

• Shipping and billing address

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b. Transaction Information

We collect details related to orders placed, including product selection and payment status.

Note: Payment information is processed securely via third-party gateways such as Razorpay. We do not store card or payment credentials.
 

c. Log Data and Usage Information

Like many websites, we automatically collect certain information when you visit our website (“Log Data”), including:

• IP address

• Browser type and version

• Pages visited

• Time and date of visit

• Time spent on pages

This information is used to improve website functionality and user experience.

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d. Analytics Tools

We may use third-party analytics services (such as Google Analytics or similar tools) to monitor and analyse usage patterns.

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2. Use of Information

We use collected information for the following purposes:

• To process and fulfill orders

• To communicate order updates and respond to inquiries

• To provide customer support

• To improve website performance and user experience

• To send updates, promotional content, or marketing communication (only where permitted or opted-in)

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3. Communication Consent

By providing your contact details, you consent to being contacted via:

• Phone

• Email

• WhatsApp

for purposes including order updates, support, and service-related communication.

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4. Cookies

Our website uses cookies to enhance user experience. Cookies are small files stored on your device.

You may disable cookies through your browser settings; however, certain features of the website may not function properly.

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5. Data Sharing and Disclosure

We do not sell or rent your personal data.

We may share information only:

• With logistics partners for order delivery

• With payment gateways for transaction processing

• When required by law or regulatory authorities

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6. Data Security

We implement reasonable and commercially acceptable measures to protect your personal information.

However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

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7. Data Retention

We retain personal information only as long as necessary for:

• order fulfillment

• legal compliance

• internal record keeping

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8. User Responsibility

You are responsible for maintaining the confidentiality of your personal information and ensuring that the details you provide are accurate and complete.

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9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content, privacy policies, or practices of such websites.

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10. Changes to this Policy

We reserve the right to update or modify this Privacy Policy at any time.

Changes will be effective immediately upon posting on this page. Continued use of the website constitutes acceptance of the updated policy.

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11. Jurisdiction

This Privacy Policy shall be governed by the laws of India.

Any disputes arising shall be subject to the exclusive jurisdiction of courts in Vadodara, Gujarat.

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12. Contact

For any questions regarding this Privacy Policy, please contact us through the Contact Us page.