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Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the website operated by Bharavi Pharmaceuticals Limited (“Company”, “we”, “our”, or “us”).

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By accessing or using this website, you agree to be bound by these Terms. If you do not agree, you should not use this website.

 

1. Use of Website

This website is intended for informational and commercial purposes related to Ayurvedic products.

You agree to use the website:

  • only for lawful purposes

  • without attempting to disrupt or interfere with its operation

  • without engaging in fraudulent or misleading activities

 

2. Product Information and Medical Positioning

All product-related information provided on this website is for general informational purposes only.

Our products are based on Ayurvedic principles and are not intended to replace professional medical advice, diagnosis, or treatment.

Users are advised to consult a qualified healthcare professional before use.

 

3. Account and Information Accuracy

When placing an order or submitting information, you agree that:

  • all information provided is accurate and complete

  • you are authorized to use the provided contact and payment details

We are not responsible for issues arising due to incorrect or incomplete information.

 

4. Orders and Acceptance

All orders placed through the website are subject to acceptance by the Company.

We reserve the right to:

  • accept or reject any order

  • cancel orders due to unavailability, pricing errors, or other operational reasons

 

5. Pricing and Availability

  • All prices are subject to change without prior notice

  • Product availability may vary

  • In case of pricing or listing errors, we reserve the right to cancel or modify orders

 

6. Payment Terms

Payments are processed through third-party payment gateways such as Razorpay.

By making a payment, you agree to:

  • the terms and conditions of the respective payment provider

  • authorize the transaction for the selected purchase

We do not store or process payment credentials directly.

 

7. Shipping and Delivery

Shipping and delivery are subject to our Shipping Policy.

By placing an order, you acknowledge that:

  • delivery timelines may vary

  • delays may occur due to logistics or stock availability

 

8. Returns, Refunds, and Replacements

Returns, refunds, and replacements are governed by our Refund & Replacement Policy.

By placing an order, you agree to:

  • the no-return policy

  • replacement conditions (including video proof requirement)

 

9. User Conduct

You agree not to:

  • misuse the website or its content

  • attempt unauthorized access to systems

  • upload or transmit harmful or malicious material

  • engage in any activity that could damage the website or its users

 

10. Intellectual Property

All content on this website, including but not limited to:

  • text

  • images

  • product information

  • logos

is the property of Bharavi Pharmaceuticals Limited.

Unauthorized use, reproduction, or distribution is strictly prohibited.

 

11. Third-Party Services and Links

The website may contain links to third-party services or websites.

We are not responsible for:

  • their content

  • their policies

  • their practices

 

12. Limitation of Liability

To the fullest extent permitted by law, Bharavi Pharmaceuticals Limited shall not be liable for:

  • indirect or consequential damages

  • loss of data or profits

  • delays caused by third-party service providers

  • misuse of products or services

 

13. Indemnity

You agree to indemnify and hold harmless Bharavi Pharmaceuticals Limited, its directors, employees, and affiliates from any claims, liabilities, damages, or expenses arising out of:

  • your use of the website

  • violation of these Terms

  • misuse of products

 

14. Force Majeure

We shall not be held liable for failure or delay in performance due to events beyond our reasonable control, including but not limited to:

  • natural disasters

  • supply chain disruptions

  • government actions

  • technical failures

 

15. Modifications to Terms

We reserve the right to update or modify these Terms at any time.

Changes will be effective immediately upon posting. Continued use of the website constitutes acceptance of the revised Terms.

 

16. Governing Law and Jurisdiction

These Terms shall be governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of courts in Vadodara, Gujarat.

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